Flexible
- • Full refund if cancelled 24+ hours before check-in
- • 50% refund if cancelled less than 24 hours before check-in
- • No refund for no-shows
- • Cleaning fees are always refunded
Moderate
Current Policy- • Full refund if cancelled 5+ days before check-in
- • 50% refund if cancelled 2-5 days before check-in
- • No refund if cancelled less than 2 days before check-in
- • Service fees are non-refundable
Strict
- • 50% refund if cancelled 7+ days before check-in
- • 25% refund if cancelled 3-7 days before check-in
- • No refund if cancelled less than 3 days before check-in
- • All fees are non-refundable if cancelled within 48 hours
Additional Information
- All prices are in USD
- Refunds are processed within 5-10 business days
- Force majeure events will be handled case by case
- Contact us at browncasalirio@gmail.com for questions